Before I had my daughter, I was single with my husband. There were things we did together, like go to an Indian buffet on the weekends, and there were things that we did separately. I loved going to the theater and literary lectures by visiting authors. I hung out with co-workers or friends after work. I never had to ask anyone’s permission. I just told him where I’d be.
I knew that having a child would change things. I just couldn’t imagine how much. More →
It had been working fine just the day before. “Fine” being relative for a computer that was eight years old, but it was still working. Technically.
My computer was a Macbook from 2007. Not a pro, just a Macbook laptop, the kind high schools in our area used to issue to students for free. I got it as a graduation present for completing graduate school. It worked great when I first got it, but in the last few months, it had slowed down quite a bit, as older computers tend to do. Some websites I couldn’t access any more because they didn’t support my operating system. I was told by an Apple representative about a year ago that at some point the operating software I was using wouldn’t be supported at all by the web and my computer wouldn’t support an operating system upgrade beyond two more upgrades. I was too attached to my computer to even consider buying another one. I decided to limit the damage by upgrading the operating system.
When my hard drive went caput last year, I took my computer to the Mac Store and spent $250 for a new one. My husband is still in disbelief over how much it cost, considering he uses Linux and can buy an entire computer for that much.
My Macbook was my closest confidant. I wrote my deepest thoughts on that computer, things no one else will ever read because I often deleted it. But the keyboard knew. It knew everything. It knew my rough drafts. My fingerprints were all over them.
The asymmetric round stains on the keyboard where my wrists rested were mine. The glossy shine on the keys I used the most were mine. Those passionate moments when creativity was flowing and I typed fervently, my Macbook and I were one.
The truth is, I probably wouldn’t have purchased another computer if my Mac still worked. I was drawn to the Macbook after having viruses on several PCs that I owned over the years. I was ready, even desperate for a change. I remember the day I finally walked into an Apple store to purchase it. I was excited and nervous at the same time, like someone taking a big step in their lives, which I was at that point. I felt butterflies in my stomach.
“Black,” I said to the store clerk, trying to cover my excitement and the unevenness in my voice. “I’d like a black one.”
I remember holding the bag and my brand new computer inside of it against my chest like a newborn baby. I rode the bus back home, as I didn’t even own a car at that time. My Macbook was my most expensive possession. Every few blocks I compulsively checked the bag to make sure my computer was still inside.
I brought it home to my one-bedroom apartment and gently took it out of the box like a precious artifact. It was beautiful. I didn’t even want to take off the thin layer of foam encasing the computer like a well-fitted glove, the last barrier to actually touching the machine. I was as nervous and excited as a boy taking off the layers of a woman’s dress for the first time. Maybe they call it an “apple” because a new Macbook is as beautiful and tempting as Adam’s apple (the one in the Bible, not the throat.)
Everything about it was pleasant to the senses. It looked, smelled, and felt… luxurious. Several years later, the New York Times would report how Apple contracted with manufacturers in China that callously used child labor and worked their employees to death, literally, to build their devices. It was, of course, awful, and I questioned whether I would ever buy another Mac. Talk about forbidden fruit. Then I wondered whether PCs weren’t produced the same way. It was a dilemma I didn’t want to face.
I decided that the responsibility lay with Apple’s management. I paid full price for my new laptop, a whopping $1500 in 2007, not including tax. If the millionaires in charge decide to allocate the money toward themselves rather than set standards and hold their contractors accountable for fair and safe labor practices, then that is on them. My husband, disgusted by both Apple and Microsoft, uses Linux, but I didn’t want a PC. I was in a relationship with Apple, and I felt comfortable in it.
The past several weeks I felt that my Macbook wasn’t keeping up with modern technology. I couldn’t switch between several open tabs as quickly as I once could and some websites had blank spots where page content should have been. No matter how many times I downloaded Flash Player, it never seemed to work. Videos kept stopping or not loading. The beach ball kept spinning. I was getting more frustrated.
Even though my computer wasn’t responsive, I remained loyal.
I didn’t cheat.
On the Sunday before Memorial Day, my computer died. I had just gotten back from a camping trip with Polina the day before and I was eager to get back to writing.
And then it broke.
My first reaction was grief. Then denial. Denial morphed into acceptance. And then, oddly, relief, because the suffering was over and the decision to buy another computer was made for me. This quickly turned to fear because of the additional expense.
There it was, a broken computer staring me in the face.
Then I had a thought.
How badly do you want this?
What?
How badly do you want this?
Badly.
[Silence]
I had been hearing advertisements for TD Curran on my local radio station the last few months. After looking at other places for used Macs, TD Curran gave me the best deal over the phone. Last Saturday, I strapped Polina in her car seat and drove to their store.
While Polina twirled her pink Princess Sofia umbrella in the spacious store, I looked at two used Macbook Pros before me, a 2010 model for $699 and a late 2011 model for $799. The sales clerk, Kenneth, suggested the late 2011 model because it is very similar to the brand new model and came loaded with the latest operating system from Apple. It was on the edge of what I wanted to spend, but still $300 less than a new computer. Chump change to some, but a respectable hill for me.
It wasn’t my Macbook. For one, it was silver with black keys. The mousepad didn’t have right and left clicks. The part of the keyboard where my wrists touched felt slippery, owing to the aluminum material. The connector was a different shape, though still the same size.
But it also had some positives. Aluminum doesn’t absorb body oils like the plastic on my old computer and the keyboard therefore looked brand new. The keyboard was backlit, which I always found attractive. It was also fast, very fast.
The stress of making a new commitment led me to default to my compulsive, nervous state. I told Kenneth I would get my laptop case from my car to see whether the Macbook Pro would fit. A casual introduction , so to speak, but I also needed to get out of the store and think outside the box.
My pink nylon laptop case that I bought the same day as my original Macbook had never had another computer inside of it. The soft black corduroy inside the case had kept my old Macbook safe for eight years. As I carried the now empty case under my arm back to the store, the other arm holding Polina’s hand, I felt excited and melancholy about sharing this private space with another computer. Polina was impervious to my dilemma, contently playing with her umbrella.
Maybe buying a new computer sounds thrilling to some, but that’s not how I felt. I didn’t find this enjoyable one bit. My defenses were up and I was tense.
I went inside the air conditioned store, grateful to be out of the heat, and lay the 2011 model on top of my case. It fit.
Kenneth walked back to me from his computer.
“I’ll give it to you for $699.”
What?! He had offered $100 off the machine, or the same price as the 2010 model. Gratitude filled my torso.
“I looked at the prices for this model online. You could buy it off eBay for $650, but ours comes with a 90 day guarantee.”
Buying from an individual buyer was out of the question for me. I didn’t want to risk getting a virus (I’m not that easy) or have someone else’s baggage affect the computer’s performance. I wanted a warranty and I wanted a technician to make sure the computer was scrubbed and as clean as possible.
“Thank you,” I whispered with my hands clasped to my chest, like an adoring fan.
I played on the computer to make sure everything was working. I watched two videos simultaneously without problems. It was beautiful, just like my old machine. I was sold as much as I could have been under the circumstances.
Kenneth ran my card and I signed on the dotted line. I came back two hours later to a scrubbed and newly loaded machine, ready for my imprints.
I carried my new computer back in the pink case I had purchased for my old Macbook eight years ago.
In some traditions a man marries his brother’s widow to support her and her children. That’s how I feel about this new Macbook. My previous Macbook died and I bought another family member. I didn’t want to, but that’s what I did to keep doing what I’m doing.
Yesterday I sold our crib on craigslist. We purchased it from craigslist and craigslist enabled us to return the favor.
Polina hardly slept in it. She would sleep in it when I transferred her after she fell asleep (which could take several tries), but it didn’t last long. More times than not, I ended up putting her on the futon on the floor and sleeping next to her. Eventually, it was easier to put her next to me from the start than have her cry in her crib just as I was dosing off.
We purchased the crib used from craigslist for $60. I had a hard time lowering Polina into the crib because of my back. The railing pressed upon my abdomen, and my back hurt from the strain. My husband converted it to a drop-down crib.
The materials cost about $10. The actual work involved the entire weekend. I posted the crib on craigslist for $70. I was happy when the young couple purchased the crib and “we got our money back.”
Pete was more pragmatic. “We didn’t get our money back. We lost money.”
I didn’t fully take into account his labor. I just figured Pete did it for free, but it did take up his weekend. How much is that worth?
I was glad for the young couple that bought our crib. At least it could be put to good use. The guy had tattoos on his arm. His wife said she was 35 weeks pregnant with their son. They said they too have a small apartment. They sounded educated (which raises the question of what is so special about this city that even educated people can’t afford ample living quarters, but that’s another story.)
Pete explained the changes he had made, and after looking at the crib briefly (and I mean, briefly– she just jiggled one side. Me, I’d be poring over every tooth mark.) they forked over $70, and in that moment I was very happy to have sold it for $10 more than I paid for it initially. That was before Pete told me that we had actually lost money.
So I began contemplating what, if anything, I would have done differently, and this led me to the heart of sales.
Wealthy people, it seems to me, are somehow involved in sales. Is there any other way? And being wealthy from sales means you have to take more from the people that are buying. We’re not talking about at cost. We’re talking about way above cost, right?
And so I thought, do I have the heart to take a lot from people? And the short answer to that question is no. I’m happy with meeting my costs. This, it seems to me, is very Russian, which I am.
I remember when I was living in Moscow in the mid-90s and buying a jar of jam from a person informally assembled with other grocers on a busy street near Kievskiy Station. These “grocers” were mostly people from the countryside or people that grew things on their dachas. I purchased these delicious jams for what seemed like a pittance, not more than the cost of the jar they came in.
I asked the seller why they were so inexpensive. He replied that it didn’t cost much to make the jam. I realized that they didn’t value their time picking berries and making the jam. They viewed the berries, which they got from the forest, and their time making the jam as “free.” They only marked it up slightly from the cost of the jar, just enough to get some spending money for themselves.
And they were happy about it.
How cynical Americans are in comparison. In America, revenue growth is a sign of good leadership. Wealth (the legal way, of course) is positively correlated with admiration, respect, and, in some cases, virtual sainthood (i.e. Steve Jobs, Bill Gates, etc.)
So it all made me wonder if I could really, looking eye to eye with someone, sell my product (or any product for that matter) for more than its cost. It doesn’t come naturally to me. My natural inclination is to work hard and be rewarded. By whom? By the patrons of sales.